Alternative Dispute Resolution
Company Data
The Estoril Vintage Hotel is a charming establishment located in the iconic Estoril region, known for its elegance and glamour that harks back to the golden days of the Portuguese Riviera.
This boutique hotel is operated by MGFC - Gestão de Investimentos SA, an entity with Tax Identification Number (NIF) 503795275. Its official address is Rua Alfredo da Silva, nº 61, 2765-393 Estoril, Cascais, Lisbon, a privileged location that combines the tranquility of the coast with the sophistication of an excellent tourist destination.
Contact Details
General Telephone: +351 214 666 050
Reservations: +351 924 794 400
General Email: estorilvintage@estorilvintage.com
Email for Reservations: reservations@estorilvintage.com
Alternative Dispute Resolution
For alternative dispute resolution related to the Estoril Vintage Hotel, consumers can resort to the Lisbon Consumer Conflict Arbitration Center (CACCL), the entity responsible for mediating and arbitrating consumer disputes in the Lisbon area, which includes the municipality of Cascais, where the hotel is located.
Address: Rua dos Douradores no. 116, 2nd floor, 1100-207 Lisbon
Telephone: 218 807 030 / 218 807 038
Email: juridico@centroarbitragemlisboa.pt
Website: www.centroarbitragemlisboa.pt
CACCL promotes alternative dispute resolution, provided that:
- The conflict originates from the acquisition of goods or services occurring within its area of coverage.
- Consumer conflicts arise from the acquisition of goods, the provision of services or the transfer of any rights intended for non-professional use.
- They are provided by individuals or legal entities that carry out, on a professional basis, an economic activity aimed at obtaining benefits, including public administration bodies, public legal entities, companies with public capital or majority-owned by the State, local authorities and companies providing concessions for essential public services.
Disputes arising from facts involving poisoning, injuries or deaths, or when there is evidence of criminal offences, are excluded.
For more information about the services provided by CACCL and the procedures for dispute resolution, please visit its official website: www.centroarbitragemlisboa.pt